Individual Items
For orders with total weight of less
than 1 kg, we process your orders
as individual items.
(i) Shipping & handling charges
Destination
Each
Item Charge
US & Canada
$5.00
UK
£3.00
European countries
€4.00
Australia
AU$7.00
(ii) Shipment methods
Individual items are sent via the
very reliable international airmail
service by the Hong Kong Post Office.
http://hongkongpost.com
It normally takes 4 to 7 business
days to arrive at most destinations
worldwide, although there are variances
which may go up to 2 weeks. For reliable
express shipment, you can choose UPS
as your shipping option at a higher
shipping charge. You should receive
the products within 5 days.
(iii) Disclaimer
We are not responsible for wrong
addresses. Shipping and Handling charges
cover much more than postage costs.
It mostly includes the quality control
overhead, order processing operations
and packaging materials.
Bulk orders
For orders with total quantity of
over 20 items, we process your orders
as a bulk order.
(i) SpeedPost
SpeedPost is provided by the very
reliable Hong Kong Post Office.
It normally takes 4 to 7 business
days to arrive at most destinations
worldwide, although there are variances
which may go up to 2 weeks.
(ii) Disclaimer
We are not responsible for wrong addresses.
Shipping and Handling charges cover
much more than postage costs. It mostly
includes the quality control overhead,
order processing operations and packaging
materials.
Tax and Duty
Please be advised that the Customs
Department of your country could impose
duty or sales tax on your ordered
item when it enters your country.
However, based on our experience,
it seldom happens to small lot orders
like ours. Do find out the local regulations
and the maximum value of import for
duty exemption. We would appreciate
your understanding that we cannot
be responsible for any tax or duty
charged by your government on the
purchase.
We accept credit card payment through
PayPal or WorldPay payment
system, (Credit terms are not available).
We also accept Money Order and
Bank Transfer.
PayPal Payment system supports
MasterCard, Visa, Visa Electron, Visa
Delta, Discover ( gain 2% off the
product price)
WorldPayPayment system supports
MasterCard, Visa, Visa Purchasing,
Visa Delta and Laser Money Order
Please place an order through our
online shopping cart first, then write
down your Order Number in the description
of the cheque, and send to:
Tax
The total price of any order will
include the applicable sales taxes
only. All other taxes that may apply
are the sole responsibility of and
to be paid by the customer.
Security Guarantee
Shopping with us is safe and secure.
None of our customers have ever reported
fraudulent use of their credit cards
as a result of shopping with us. You
can be assured that the information
you give us is confidential. We do
not sell, rent or share information
of our customers with other parties
Refund
After we issue a refund authorization
to the bank, credit will appear on
the customer's statement within one
to two billing cycles, depending on
the time required for the card issuing
bank to process such transaction.
Credit will be issued for part cost,
tax and shipping less any re-stocking
fees (where applicable). Shipping
charges will not be refunded in all
cases. Refunds will be made with the
same method of payment as the original
order. Credit card refunds will only
be made to the same card used for
the original purchase.
